Effective Communication Courses
Confident Communicator Effective Communication Courses. Effective communication courses that cater for each client’s specific needs. Achieve a liberating shift in the way you communicate.
The Public Speaking & Presentation Skills Training Course teaches you how to engage your audience and transform unwanted nervous energy into positive performance fuel.
It builds your confidence in public speaking and equips you to deliver your message persuasively and with powerful impact.
The Finding your Voice (Voice & Speech) course caters for your specific vocal needs. It enables you to be more in control of how you project yourself to the world, to feel more confident and to communicate with increased clarity, appeal, composure and impact.
Perhaps you feel that the way in which you speak to others does not accurately represent you, your expertise or your professionalism. Perhaps your pronunciation does not accurately represent your command of the English language. Your work (life) performance may be affected by feeling limited by these constraints. We are here to help you.
With writing being such an essential component of our business communication today, it is imperative that we know how to write effectively.
The Confident Communicator Business Writing Skills course will teach you how to write emails and business documents with clarity, professionalism and the effective use of tone and language.
The online course will be aligned to your specific writing needs, focusing on the types of documents you / your team are required to write.
The Confident Communicator Customer Service Course builds skills to equip your employees with the skills to create a positive impression during customer interactions (both with internal customers and external customers), resulting in professional service and on-going business.
The Confident Communicator Customer Service Course caters for employees who deal with customers regularly, be it face to face, over the telephone or in a call centre environment.
We are here to assist you in enhancing your ability to communicate in public forums, be it in person or online, with professionalism, composure, presence and impact.
We can assist you in readying yourself to deliver important presentations, address large audiences, speak to the media and handle radio or TV interviews, as is often required of executives.
We develop your ability to deliver a message with composure and impact.
The English Language Skills Course is designed to give you the confidence you need to write and speak English proficiently.
It will take you step-by-step through different parts of the language, and will build from words to sentences to paragraphs to pages.
The Confident Communicator Email Writing Skills programme will teach your employees a number of effective email-writing techniques, enabling them to write concisely yet comprehensively, avoid misunderstandings and consciously use language and tone to communicate their intended messages, all the while projecting a professional image.