Confident Communicator Communication Skills Courses
Practical & effective communication skills courses that cater for each client’s specific needs.
How can we help you Find Your Voice?
Please see below our offering of specialist and effective communication skills training courses.
Each training course has a brief overview to help you to identify your specific communication needs:
Public Speaking and Presentation Skills
No matter what your level, this course improves composure and impact of delivery when speaking under pressure, whether addressing an individual or audience. We align the training to whichever context is applicable to you or your team (includes addressing anxiety-driven pace). Applies to virtual and in-person presenting
Finding Your Voice: Voice & Speech
Improves the audibility of your voice and the way in which you speak, particularly clarity, pace, tone and projection
Finding Your Voice: English Pronunciation
Focuses primarily on developing clarity when speaking English, developing accuracy in the formation of sounds. Includes Finding Your Voice: Voice and Speech, which improves the audibility of your voice and the way in which you speak, particularly clarity, pace, tone and projection
Customer Care
If you or your team are customer-facing, this course is for you. It teaches you how to create a positive impression during customer interactions, whether over the phone or face-to-face. It includes telephone etiquette, techniques for handling irate customers and can include email writing
Business Writing Skills
Focuses on improving the way you write emails and one to two other types of documents that you are required to use for your work (can include reports, proposals, minutes). We align the training to the types of documents applicable to you or your team
Email Writing Skills
Focuses on improving the way you write emails
Report Writing Skills
Learn how to compose reports in an appropriate format for your brand with clear, professional and accurate writing. We align the training to the types of reports applicable to you or your team
Virtual Presentation Skills | Virtual
Focuses on selected aspects of virtual presenting in whichever context is applicable to you
Executive Speaking Coaching | Virtual
Present to your audience in a more powerful, polished and persuasive way
Public Speaking Training
The Public Speaking & Presentation Skills Training Course teaches you how to engage your audience and transform unwanted nervous energy into positive performance fuel.
It builds your confidence in public speaking and equips you to deliver your message persuasively and with powerful impact.
Voice & Speech Training
The Finding your Voice (Voice & Speech) course caters for your specific vocal needs. It enables you to be more in control of how you project yourself to the world, to feel more confident and to communicate with increased clarity, appeal, composure and impact.
English Pronunciation
Perhaps you feel that the way in which you speak to others does not accurately represent you, your expertise or your professionalism. Perhaps your pronunciation does not accurately represent your command of the English language. Your work (life) performance may be affected by feeling limited by these constraints. We are here to help you.
Business Writing Skills
With writing being such an essential component of our business communication today, it is imperative that we know how to write effectively.
The Confident Communicator Business Writing Skills course will teach you how to write emails and business documents with clarity, professionalism and the effective use of tone and language.
The online course will be aligned to your specific writing needs, focusing on the types of documents you / your team are required to write.
Customer Care
The Confident Communicator Customer Care Course builds skills to equip your employees with the skills to create a positive impression during customer interactions (both with internal customers and external customers), resulting in professional service and on-going business.
The Confident Communicator Customer Care Course caters for employees who deal with customers regularly, be it face to face, over the telephone or in a call centre environment.
Executive Speaking Coaching
We are here to assist you in enhancing your ability to communicate in public forums, be it in person or online, with professionalism, composure, presence and impact.
We can assist you in readying yourself to deliver important presentations, address large audiences, speak to the media and handle radio or TV interviews, as is often required of executives.
We develop your ability to deliver a message with composure and impact.
Email Writing Skills
The Confident Communicator Email Writing Skills programme will teach your employees a number of effective email-writing techniques, enabling them to write concisely yet comprehensively, avoid misunderstandings and consciously use language and tone to communicate their intended messages, all the while projecting a professional image.
